FAQ

Shipping

How much does shipping cost?

We're offering FREE contactless delivery on all orders to ensure your safety.

Where do you ship the goods?

We ship from 338 S Lemon Ave, Walnut, CA 91789

How long will it take to receive my sofa?

For an estimate of the latest shipping time to your location, please ask email us at support service018@gapfurniture.com.

 

Care

Can I leave the cushions outside when it rains?

We've gone to great lengths to make our cushions as water resistant as possible, but nothing is foolproof. It's always best to bring them inside when it rains. However, the cushions will survive occasionally getting wet, but be sure to let them thoroughly dry afterwards.

What is the best way to clean the cushions?

For normal care, mix 2 ounces of a mild soap such a Woolite with a gallon of lukewarm water. Use a soft bristle brush to clean the fabric. Rinse thoroughly and air dry. For tougher stains, a mild bleach solution can be used. Read our full care instructions for all the details.

What's the best way to clean the frame?

A simple solution of mild soap and water will do the trick.For more information, please view our complete Care & Maintenance Instructions.

 

Returns

Can I return my sofa?

You can return most items for a refund or store credit within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted.

How do I initiate a return?

Just email us at support@gapfurniture.com.